Two published plans, one custom volume tier, and no charges that appear later in the sales process. Every plan includes monitoring, remote access, patching, automation, reporting and US-based support.
Small internal IT teams, single-site businesses, and MSPs standardizing basic coverage.
$2.00 / endpoint / month
Billed annually in advance. $2.50 per endpoint/month if billed month to month.
MSPs, co-managed IT providers, and multi-site organizations that need tenancy and automation depth.
$3.90 / endpoint / month
Billed annually in advance. $4.50 per endpoint/month if billed month to month.
Fleets from 1,000 endpoints, regulated industries, and providers who need contractual specifics.
Custom volume pricing
Written quote based on endpoint count, term length and required controls. Volume tiers begin at 1,000 endpoints.
Terms that apply to all plans. Prices are per monitored endpoint, per month, in US dollars, and exclude applicable state and local sales tax. Minimum billable quantity is 25 endpoints on Core and Professional. Annual plans are invoiced in advance for the full 12-month term at the annual rate. Monthly plans renew automatically each month until cancelled and may be cancelled at any time, effective at the end of the current billing month. There are no setup, onboarding or implementation fees, and no per-technician charges on any plan. First-invoice refund rights and cancellation mechanics are described in the Refund & Cancellation Policy; the complete contractual terms are in our Terms of Service.
This calculator runs entirely in your browser. Nothing is submitted, stored or sent anywhere. It produces an estimate only — your invoice is based on the written order you sign.
Estimate for the Professional plan billed annually in advance. Excludes applicable sales tax.
| Capability | Core | Professional | Enterprise |
|---|---|---|---|
| Price per endpoint / month (annual billing) | $2.00 | $3.90 | Custom |
| Price per endpoint / month (monthly billing) | $2.50 | $4.50 | Custom |
| Minimum endpoints | 25 | 25 | 1,000 |
| Monitoring, alerting, dashboards | Included | Included | Included |
| Remote access and remote terminal | Included | Included | Included |
| OS patch management | Included | Included | Included |
| Third-party application patching | — | Included | Included |
| Automated remediation / self-healing | — | Included | Included |
| Multi-tenancy and client branding | — | Included | Included |
| SNMP and network discovery | — | Included | Included |
| REST API and webhooks | Read-only API | Full API | Full API |
| PSA / ticketing integrations | Email-to-ticket | Native integrations | Native integrations |
| Multi-factor authentication | Required | Required | Required |
| SSO / SAML | — | — | Included |
| Audit log retention | 12 months | 24 months | Custom |
| Support channels | Email, in-console | Email, phone, 24/7 emergency | Email, phone, 24/7 emergency, named TAM |
| Uptime commitment | 99.9% monthly availability target with service credits, as defined in the SLA | ||
We offer a 14-day evaluation so you can test the platform on real endpoints instead of relying on a scripted demo. Here is exactly how it works:
We count endpoints with an agent that checked in at least once during the billing period. If you add devices mid-month on a monthly plan, the additions are prorated on your next invoice. On annual plans, additions are invoiced for the remainder of the term at the annual rate.
On monthly plans, removals reduce your bill from the next billing period. On annual plans, the committed quantity applies for the term, but you can reassign licences to different devices freely at any time.
No. Monthly and 12-month terms are both available. Longer terms are negotiable for Enterprise accounts if you want fixed pricing over multiple budget years, but they are never a condition of purchase.
Credit card, ACH transfer, or check against an invoice with net terms for Enterprise accounts. Purchase orders are accepted. We can supply a W-9 and vendor onboarding documentation on request.
If you are not satisfied within 30 days of your first paid invoice, contact us and we will refund that invoice in full. Details, including what happens to prepaid annual terms after that window, are in the Refund & Cancellation Policy.
Not within a committed annual term. For monthly plans, we give at least 30 days' written notice before any rate change takes effect, and you can cancel before it applies.
Send us your device count and platform mix and we will return a written quote, usually the same business day. If a competing quote is on the table, tell us what it includes and we will tell you honestly whether we are the better fit.
+1 717 823 6666 · Info@itsupport-rmm.com · 401 W Lemon St, Lancaster, PA 17603